Frequently asked questions
This growing list shall offer solutions to yout challenges and answers to your open questions. If you don't find your answer here, please don't hesitate to get in touch with us by mail od phone (see below)
What to do if I want to take part?
First check the information page on this website. There you may find all contacts to make your booking easy:
find the airport, railway and accomodation booking contacts and as well the registration form.
What does conference fee include?
The fees cover the cost of registration, materials, transports in town and to the meeting site, meals and receptions for conference participants.
Reduced fees cover the cost of registration, materials, transports (see above) and meals during the meetings only.
Day out registration covers transports, meals and visits during the day trip to the „Styrian iron route“ (departure Graz down town).
- What happens, if I have to cancel my registration?
Cancellations received at least 21 days prior to meeting date: You will receive all amounts paid to MUSIS minus a € 100 handling fee.
Cancellations received between the 20th and the last day prior to the meeting date will receive all amounts paid to MUSIS minus a € 300 short term cancellation fee.
Cancellations received at the beginnig of or during the meeting: A refund is not available.
To cancel a registration, please e-mail the Conference office.
(contact information here).
Is a transfer of registration and payment instead of a withdrawal possible?
The transfer of registrations from one person to another instead of a complete cancellation is permitted. A transfer handling fee of 50,- will be charged.
- What if I am not able to stay for the entire Conference? Can fees be prorated?
MUSIS hopes that all attendees, including Chairs and Speakers, will participate in the entire meeting to gain the most out of the experience. In the regrettably case of not being able to attend the whole conference, please contact the conference office to require a conveniant and satisfying solution for both sides.
My question was not answered here. Who should I contact?
Please contact one of our Conference office. Contact information is available here.